Device Management Simplified
Meet Our Cloud-Based Service Application

Your days of collecting meter reads are over.

MICAS (Machine Intelligence Call Assistance System) service makes device management hands-free. Our service application helps us find solutions better, faster. Whether your company is large or small, local or remote, the MICAS service can keep your devices up and running.

Customer Benefits

Automated Meter Data Collection

Eliminate those monthly calls for meter reads. Problem solved.

Automated Service Alerts

Enjoy faster service. MICAS helps keep your devices up and running.

Worry-Free Device Management

Need toner? Maintenance? Our service team already knows.

For IT Administrators

MICAS is a cloud-based device management application that uses Sharp's Remote Email Diagnostics (R.E.D.) to collect device data and alerts. We offer remote service capabilities and OEM device support via the MICAS Agent, a locally-installed software at your site. For more information about the MICAS service, please refer to the MICAS White Paper.